IT Services Disclaimer
The information, services, and solutions provided by Metronix Pty Ltd are delivered on a best-effort basis and are subject to the following terms:
- No Guarantee of Uninterrupted Service
While we strive to provide reliable and high-quality IT services, we do not guarantee that services will be uninterrupted, error-free, or completely secure at all times. Downtime may occur due to factors beyond our control, including but not limited to third-party service failures, cyber incidents, or system updates.
- Limitation of Liability
To the maximum extent permitted by law, Metronix Pty Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of data, loss of profits, or business interruption arising from the use of our services.
- Data Backup and Recovery
While we may provide backup solutions, the client remains ultimately responsible for verifying that backups are functioning correctly and that critical data can be restored. We are not liable for data loss where backup systems fail or are misconfigured.
- Cybersecurity Risks
Despite implementing industry-standard security measures, no system is completely immune to cyber threats. Clients acknowledge and accept the inherent risks associated with using IT systems and the internet.
- Third-Party Services and Software
Our services may involve third-party vendors, software, or platforms. We are not responsible for the performance, reliability, or security of third-party services.
- Client Responsibilities
Clients agree to:
Maintain secure passwords and access controls
Follow recommended security practices
Notify us promptly of any suspected issues or breaches
Failure to comply may impact service effectiveness and security.
- Changes to Services
We reserve the right to modify, update, or discontinue services at any time, with reasonable notice where possible.
- Acceptance of Terms
By using our services, the client acknowledges that they have read, understood, and agreed to this disclaimer.